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Privacy is at the core of our service. Unlike many DNS providers, we implement a strict no-logging policy for the domains you visit. We don't store, sell, or analyze your browsing history. Our service operates with the following privacy protections:

• No Domain Logging: We never log the specific domains you query or visit by default.
• Minimal Data Collection: We only collect anonymous, aggregated metrics like total number of queries and block rates.
• No Identifying Information: We don't connect DNS requests to personal information like email addresses or account details. Any domains that was logged (by user configuration) are obfuscated when stored.
• DNS-over-HTTPS/TLS: All your DNS queries are encrypted to prevent ISPs from monitoring your browsing activity.
• Regular Data Purge: Any technical data we must temporarily keep is automatically purged every 24 hours.

We collect the absolute minimum information required to operate our service:

• Account Information: Email address and encrypted password for account management.
• IP Address: Temporarily used only to route you to the closest server and prevent abuse, never stored permanently.
• Aggregate Statistics: Non-identifiable metrics like total number of queries, number of blocked domains, and system performance data.
• Device Identifiers: Basic information about registered devices to support the multi-device feature.

We explicitly do NOT collect or store:

• Browsing history
• Content of your web traffic
• Personal information beyond account details

Unlike your ISP's DNS service, which typically logs all your browsing activity and may even sell this data to advertisers, QuietNet is built with privacy as a foundation:

• Your ISP can see and log every website you visit; we don't log any domain requests by default.
• ISPs often have data retention policies lasting months or years; our technical logs are purged daily.
• Many ISPs sell browsing data to third parties for targeted advertising; we never sell any data.
• ISP DNS is typically unencrypted; we provide encrypted DNS-over-HTTPS/TLS to prevent snooping.

Our service only handles DNS resolution, which is like looking up a phone number in a directory. When your device asks "Where is example.com?", we provide the IP address, but we don't see or process any of the actual content you access on that site. Additionally:

• We can't see the specific pages you visit on any website.
• We can't see your passwords, form submissions, or any encrypted data.
• We can't inspect the content of your communications.
• We don't have access to your browsing history stored in your browser.

And most importantly, while we technically could see which domains you're resolving, we've specifically designed our systems not to log or store this information.

We've designed our service to have minimal exposure to user data, which means we have very little information that could be subject to legal requests. However, our policy is:

• We comply with valid legal requests as required by law.
• We cannot provide data we don't have – since we don't log domains, we cannot provide browsing history.
• We will notify users of requests for their data whenever legally permitted to do so.
• We publish transparency reports detailing the number and types of legal requests received.
• We carefully review all requests and challenge those that appear to overreach.

Yes, our complete privacy policy is available here. We've written it in clear, straightforward language to be transparent about our practices. We also version our privacy policy so you can review any changes we make over time. If we make significant changes, we'll notify you via email before they take effect.

Yes! Traditional DNS queries are unencrypted, which means ISPs and others can potentially see what websites you're visiting. DNS-over-HTTPS encrypts your DNS traffic, providing an additional layer of privacy and security for your browsing.

Yes, AdsGoAwayDNS fully supports DNS-over-TLS (DoT) in addition to DNS-over-HTTPS (DoH). Both technologies encrypt your DNS queries to protect your privacy, but they have different advantages:

DNS-over-TLS advantages:

• Dedicated Port: DoT uses a dedicated port (853), making it easier for network administrators to manage and optimize DNS traffic.
• Lower Overhead: DoT typically has less protocol overhead than DoH, potentially resulting in slightly faster resolution times.
• Network Transparency: Network monitoring tools can identify DoT traffic (while still not seeing the content), which can be beneficial for enterprise security policies.
• Better for IoT Devices: Many IoT devices and routers support DoT but not DoH, making it more universally compatible with a wider range of hardware.

We recommend using DNS-over-TLS if you're configuring at the router level or for IoT devices, while DNS-over-HTTPS might be preferable in browser environments or when you need to bypass restrictive networks that block port 853. Both provide strong encryption for your DNS queries, keeping your browsing activity private from your ISP and other third parties.

Our setup guides include instructions for configuring both DoT and DoH on various devices and operating systems.

Yes, our service works with virtually any device that connects to the internet. This includes:

• Windows, macOS, and Linux computers
• iPhones, iPads, and Android devices
• Smart TVs and streaming devices
• Gaming consoles
• Home routers (for whole-network protection)

We provide detailed setup guides for all major platforms and devices.

Our blocklists are updated multiple times daily to ensure you're protected against the latest threats and ad servers. We maintain our own curated lists and also pull from trusted, community-maintained sources. Our system automatically validates and deploys updates across our global network within minutes of detection.

We've designed our blocklists to be effective while minimizing site breakage. However, some websites do depend on ad scripts for functionality. If you encounter a broken site:

• You can use our quick "Pause Protection" feature
• You can report the issue to us for investigation

Our upcoming Premium plan will include more granular control for hard-to-block sites.

Our global network delivers an average DNS response time of approximately 12ms. This is significantly faster than many ISP DNS servers, which often average 30-50ms. Your actual performance may vary depending on your location and network conditions, but our strategically placed servers ensure optimal performance for users worldwide.

We accept all major credit cards (Visa, Mastercard), and soon cryptocurrency payments (Bitcoin, Ethereum). All transactions are securely processed through industry-standard payment processors.

Absolutely. You can cancel your subscription at any time through your account dashboard with just a few clicks. We don't lock you into long-term contracts, and we don't make cancellation difficult. If you cancel, your service will continue until the end of your current billing period.

Yes, we offer a 7-day money-back guarantee for all new subscriptions. If you're not satisfied with our service within the first 7 days, simply contact our support team and we'll process a full refund, no questions asked.

We're currently focusing on perfecting our Basic plan and building a strong foundation for our service. Premium and Business plans are in active development and will be launched later this year. Sign up for our notification list to be the first to know when these advanced plans become available.